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Home > Products > Voice-Net Lite

Voice-Net Lite - call recording (to 60 channels)

About Voice-Net Lite

SMARTCALL Voice-Net Lite is a trunk, extension or VoIP based call recording solution for small to medium sized businesses that wish to record up to 60 simultaneous conversations on a single, self contained system and is packaged as a floor standing unit. 

All recorded calls are automatically archived on the system and can be easily located and played back on the server or across the network from a web browser on any desktop PC.

• Records Trunk, Extension or VoIP calls

• Integration with all leading PBXs

• Configurable from 5 to 60 channels

• Recordings archived to DVD-RAM

• Compact, stand-alone tower case system

• Meets all recording needs (FSA compliance)

• 128-bit encrypted and tamper-proof recordings

• PCI DSS compliant for recorded credit card transactions

• Powerful, easy to use search & replay of recordings

• Password hierarchy for recording access

• E-mail recordings to others

• Quality Monitoring through integrated Assessor package

• Optional Business data capture feature

• Eight user definable fields for business data

• Unique hook messaging protocol

• Find recordings by customer or other business data

• Agent Logon identifies agent when hot-desking

• Unique CRM application linking features

• Supports Campaigns, Teams, Agent Name for call centres

• Resilient system architecture

• Recordings compressed to maximize online storage

• Centralized recording archiving

• Last call replay feature

• 25,000 hours online recording storage

• Record on demand analogue desktop option

• Copy Agent option

• Voice-Net Business Data Collection
• Voice-Net Assessor
• Voice-Net VoIP Recording

Voice-Net Scalability See how Voice-Net's built in, single software, scalability can grow with your business. Just add another Voice-Net node to supplement the system you already have: Expand your existing system to Voice-Net Enterprise

Voice-Net Lite Specifications

Recording  

Maximum Number of Channels supported 

Analogue channels   

Digital channels

VoIP channels 

Conventional Telephony Protocols

VoIP Protocols

Connector 

Digital Extension 

Desktop

Start delay

Stop delay

External storage

DVD RAM recording capacity

On-line storage

Standard Compression

Encryption

Tamper detection

Environmental 

Casework 

Power supply

Power consumption 

Temperature

Humidity

Dimensions

Weight

UPS

Network

Operating System 

Domain 

Time synchronization

Shares

Remote monitoring  

Remote access  

Virus protection

Approvals

Electrical 

(Specifications subject to change without notice)

60

10-60 channels per node

10-60 channels per node

10-30 channels per node

E1, T1, Euro ISDN, CAS, DASS

Generic RTP, SIP, H323/H225, G729A

RJ45 passive tap

See our Recording Interfaces web page

via Active Link Cable Adapter

on Handset/Headset cable

Less than 100 ms

Less than 100 ms

4.7 Gigabytes per DVD-RAM side

850 hours

> 13,000 hours

GSM 6.10 codec, Mono, 8kHz

13K bits/s, 96KB/min

128 bit encryption

128 bit tamper detection

floor standing, tower case

115-230 VAC

1000 VA max

0 to 40 deg C

10-90% Non-Condensing

W: 200mm D: 500mm H: 420mm

13 kg

  Not included as standard

Microsoft Windows XP Professional

Member of the client domain

is strongly recommended

NTP, Microsoft domain, PBX

 (for CDR matching only)

A share must be accessed

by Replay Centres

ServerAssist access through

TCP port 9134

pcAnywhere

  Not included as standard

CE marked

See more about PBX types and protocols supported by Voice-Net recording interfaces:  

• Voice-Net Recording Interfaces