Call Recording Software News
The latest news and updates from Smartcall around call recording software and solutions.
Is Smartcall Voice-Net compatible with my current system?
Voice-Net from Smartcall is a versatile call recording solution that can manage 5 to 5,000 users. Over the past 10 years, our specialists have been developing and enhancing Voice-Net, creating a high-quality system that is secure and efficient. Before investing in...
Is it legal to record phone calls in the UK?
Many companies use call recording for both internal and external calls, as an integral part of the training process as well as a form of proof when experiencing customer disputes. However, it is important to know the full legalities to ensure that your call recording...
User friendly call recording for inbound contact centres
Inbound contact centres can receive hundreds or even thousands of calls a day, and it is crucial to be able to listen back to these calls for many reasons. Smartcall provides highly compatible, user friendly call recording solutions, supporting your employees and...
Affordable call recording solutions
Smartcall are experts when it comes to supporting your business through call recording. Call recording can be crucial for training purposes, proof against claims and data collection, however, it can also be expensive. At Smartcall, we pride ourselves on our reasonably...