Home > Products > Voice-Net Recording Interfaces

Voice-Net recording interfaces

Supported Recording Interfaces

Our Voice-Net Recording products can record telephone trunks, digital or analogue extensions, Voice over IP calls and audio from the telephone or headset at the desktop.

Voice-Net supports any mix of recording interface type on a single system as well as distributed recording interfaces at multiple locations across your business enterprise.

Recorded calls are automatically archived on the system and can be easily located and played back on the server or across the network from a web browser on any desktop PC.

• Voice-Net Business Data Collection
• Voice-Net Assessor
• Voice-Net VoIP Recording

Voice-Net Scalability See how Voice-Net's built in, single software, scalability can grow with your business. Just add another Voice-Net node to supplement the system you already have: Expand your existing system to Voice-Net Enterprise

Voice-Net Recording Interface Specifications

We can record calls on any ISDN30 or ISDN2 trunk connection and any analogue trunk connection. We can also record calls on digital extensions on the PBX types listed below. The list is constantly growing so even if we don't support your PBX today, we may well support it tomorrow.

Conventional Telephony PBXs Supported

• Alcatel 4200/4400/OmniPCX/OXO/OXE

• Ascom Ascotel

• Aspect CallCentre

• Avaya 5ESS

• Avaya Definity G3, 2 & 4-wire

• Avaya Index (SDX)

• Avaya Merlin Legend MLX 2 & 4-wire

• Avaya/Tenovis Integral 2 & 4-wire

• Bosch Integral 2 & 4-wire

• DMS-100 (BRI)

• EADS

• Ericsson Business Phone Elu25/28

• Ericsson MD110 Elu25/28

• Fujitsu Coral

• Generic S0 (BRI)

• Generic Up0

• Intertel Axxess

• ISDN2 ETSI/1TR6

• LG Aria (Lucky Goldstar)

• LG Starex-VSP

• Mitel SX200/SX2000

• NEC

• NEC Aspire/Aspila

• Nitsuko DX2E

• Nortel Matra

• Nortel Meridian M1

• Nortel Norstar

• Panasonic KX-TD/TDA

• Philips Sopho 2 & 4-wire

• Realitis DX 4-wire

• Rockwell Spectrum 4-wire

• Selta SAEkey/SAExxIPX

• Siemens Hicom

• Siemens HiPath

• Siemens HiPath DX 4-wire

• Tadiran/Tadicom Coral

• Toshiba Strata

E1/T1 Telephony Interface & Protocols Supported

• E1 DASS2

• E1 DPNSS

• E1 QSIG

• E1/T1 PRI

• PCM30

• T1 4ESS

• T1 5ESS

• T1 CAS

• T1 DMS-100

• T1 INS-1500

• T1 National ISDN1

• T1 National ISDN2

VoIP Specific Telephony Platforms Supported

• Avaya

• Alcatel

• Cisco

• Ericsson

• Mitel

• Nortel

• Selta

VoIP Protocols  Supported

• SIP

• Generic RTP (VoIP Vox)

• H323/H225

• G729A

Voice-Net CDR Parsers Supported 

(for interpreting and extracting additional data from the CDR & CTI/CRM Data streams of the following PBXs & CTI/CRM pipes)

• Avaya Communication Manager (on Definity)

• Avaya IP Office

• Ericsson MD110 (BC12)

• Ericsson MD110 (connecting via Solidus eCare CRM System software)

• Harris/Teltronics 20-20 & IXP

• Intertel

• Melita Dialler via IBM AS400 Data Queue link

• Nortel Meridian

• Panasonic KX-TDA

• Samsung

• Siemens Hicom

We also support capture of audio at the telephone handset or headset which can be used with just about any type of phone from any manufacturer.

See more about our Voice-Net Active Link Cable recording adapter:

• Voice-Net Active Link Adapter Cable