VoiceNet Recording Interface Specifications
We can record calls on any ISDN30 or ISDN2 trunk connection and any analogue trunk connection. We can also record calls on digital extensions on the PBX types listed below. The list is constantly growing so even if we don’t support your PBX today, we may well support it tomorrow.
Systems we work with include:
Conventional Telephony PBXs Supported
- Alcatel 4200/4400/OmniPCX/OXO/OXE
- Ascom Ascotel
- Aspect CallCentre
- Avaya 5ESS
- Avaya Definity G3, 2 & 4-wire
- Avaya Index (SDX)
- Avaya Merlin Legend MLX 2 & 4-wire
- Avaya/Tenovis Integral 2 & 4-wire
- Bosch Integral 2 & 4-wire
- DMS-100 (BRI)
- EADS
- Ericsson Business Phone Elu25/28
- Ericsson MD110 Elu25/28
- Fujitsu Coral
- Generic S0 (BRI)
- Generic Up0
- Intertel Axxess
- ISDN2 ETSI/1TR6
- LG Aria (Lucky Goldstar)
- LG Starex-VSP
- Mitel SX200/SX2000
- NEC
- NEC Aspire/Aspila
- Nitsuko DX2E
- Nortel Matra
- Nortel Meridian M1
- Nortel Norstar
- Panasonic KX-TD/TDA
- Philips Sopho 2 & 4-wire
- Realitis DX 4-wire
- Rockwell Spectrum 4-wire
- Selta SAEkey/SAExxIPX
- Siemens Hicom
- Siemens HiPath
- Siemens HiPath DX 4-wire
- Tadiran/Tadicom Coral
- Toshiba Strata
E1/T1 Telephony Interface & Protocols Supported
- E1 DASS2
- E1 DPNSS
- E1 QSIG
- E1/T1 PRI
- PCM30
- T1 4ESS
- T1 5ESS
- T1 CAS
- T1 DMS-100
- T1 INS-1500
- T1 National ISDN1
- T1 National ISDN2
VoIP Specific Telephony Platforms Supported
- Avaya
- Alcatel
- Cisco
- Ericsson
- Mitel
- Nortel
- Selta
VoIP Protocols Supported
- SIP
- Generic RTP (VoIP Vox)
- H323/H225
- G729A
Voice-Net CDR Parsers Supported
(for interpreting and extracting additional data from the CDR & CTI/CRM Data streams of the following PBXs & CTI/CRM pipes)
- Avaya Communication Manager (on Definity)
- Avaya IP Office
- Ericsson MD110 (BC12)
- Ericsson MD110 (connecting via Solidus eCare CRM System software)
- Harris/Teltronics 20-20 & IXP
- Intertel
- Melita Dialler via IBM AS400 Data Queue link
- Nortel Meridian
- Panasonic KX-TDA
- Samsung
- Siemens Hicom
We also support capture of audio at the telephone handset or headset which can be used with just about any type of phone from any manufacturer.
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