Call Recording Software News
The latest news and updates from Smartcall around call recording software and solutions.
by Smartcall | Apr 17, 2018 | Call Recording Software News |
The beginning of 2018 brought with it new rules from FCA regarding call recording by financial advisers known as the Markets in Financial Instruments Directive II (MiFID II) policy. It has affected the way that telephone conversations are dealt with in the industry...
by Smartcall | Feb 21, 2018 | Call Recording Software News |
Smartcall Assessor is a management feature of our Smartcall recording solution that has been specifically designed to help improve call centre performance. With incredible features at your fingertips, users of the Smartcall Assessor are able to create tasks,...
by Smartcall | Jan 25, 2018 | Call Recording Software News |
SIP (Session Initiation Protocol) is a telephony platform used by businesses to place and transmit calls over the internet, rather than with a traditional PSTN (Public Switched Telephone Network). Smartcall’s own SIP recorders are specifically designed for companies...
by Smartcall | Dec 18, 2017 | Call Recording Software News |
It’s December and we want to wish you a very Merry Christmas and a Happy New Year here at Smartcall! We hope you have had a great year and are looking forward to the New Year ahead! Have you got a New Year’s resolution to improve your business telephony in 2018?...
by Smartcall | Oct 12, 2017 | Call Recording Software News |
When it comes to finding their call recordings, Smartcall Voice-Net users have it easy. With the widest range of search criteria available in both quick searches or on a single intuitive browser page. Every Smartcall Voice-Net Call Recorder comes with OneView search...
by Smartcall | Aug 29, 2017 | Call Recording Software News |
Don’t let PCI DSS requirements stop you recording your calls There can be massive benefits to recording calls for every type of organisation. Recording your businesses calls is the only guaranteed way of knowing what was said, promised and or committed to by your...