Voice-Net Enterprise uses a highly resilient distributed Node architecture to provide truly scalable Call Recording solutions. Recording Nodes act independently to record calls from a single or multiple telephony platforms. Individual Nodes can be recording different interfaces on different telephony platforms whilst capturing site specific business data. The individual Nodes encrypt and transfer recordings to a centralised Transaction Store allowing recordings to be accessed from anywhere on the network. The centralised Transaction Store utilises Microsoft SQL database and can operate on a stand-alone server or in a Virtual Environment.
Secure Storage
Secure storage is essential for the retention and data protection of call recording files. Like all Voice-Net products, Enterprise offers flexible long term encrypted archiving solutions that can support DVD RAM, SAN or NAS storage devices.
Suitable for single and multiple sites
Voice-Net Enterprise is designed for use in large single sites and across multiple sites connected by a VPN or WAN. The highly resilient architecture used by Voice-Net Enterprise is designed for high availability environments and has auto recovery features that ensure call recording continues when the WAN is down. Once the WAN is restored Voice-Net Enterprise automatically re-establishes connection and updates the Transaction store.
Voice-Net Enterprise is ideal for deployment on a large single site, across many sites or can be used with a single large site plus a small satellite facility that also needs to be recorded. Whatever the environment Voice-Net Enterprise provides resilience, flexibility and through centralised management tools, ease of use.
More information on Voice-Net Enterprise
Essential features of VoiceNet Enterprise are:
- FCA and PCI DSS Compliant
- Highly Resilient distributed Node architecture
- 256-bit encrypted and tamper-proof recordings
- Centralised Transaction store supports Virtual environments
- Recordings archived to DVD-RAM, SAN and NAS for long term storage
- RAID 1 to 6 and Dual Power Supply options
- Mix recording interfaces and telephony platform
- Capture Data from local CRM applications
- Records Trunk, Extension and VoIP calls – More on Recording Interfaces
- Integration with all leading PBXs – See a Full List Here
- Powerful, easy to use search & replay of recordings
- Enterprise wide Quality Monitoring through integrated Assessor package
- Password hierarchy for recording access
Voice-Net Enterprise is compatible with the following applications:
Key features of our OneView Search & Replay centre include:
- Easy to use Browser interface for finding calls
- Fast, advanced call recording search & replay
- Share call recordings via E-mail
- Role based Security
- Secure, controlled access to call recordings
- Audit trail of actions
More information +
| Recording |
|
| Number of Channels supported (using multiple Voice-Net Nodes) |
5,000 + |
| Analogue channels |
10-120 channels per Node |
| Digital channels |
10-120 channels per Node |
| VoIP channels |
10-100 channels per Node |
| Conventional Telephony Protocols |
E1, T1, Euro ISDN, CAS, DASS, SIP |
| VoIP Protocols |
Generic RTP, SIP, H323/H225, G729A |
| Connector |
RJ45 passive tap |
| Digital Extension |
See our Recording Interfaces web page |
| Desktop |
via Active Link Cable adapter |
| |
on Handset/Headset cable |
| Start delay |
Less than 100 ms |
| Stop delay |
Less than 100 ms |
| External storage |
4.7 Gigabytes per DVD-RAM side. SAN and NAS |
| DVD-RAM recording capacity |
850 hours |
| On-line storage |
Up to 50,000 hours |
| Standard Compression |
GSM 6.10 codec, Mono, 8kHz |
| |
13K bits/s, 96KB/min |
| Encryption |
256 bit encryption |
| Tamper detection |
256bit tamper detection |
| Database |
SQL Express up to 100 channels. 100+ full SQL |
| Environmental |
|
| Casework |
rack mountable, 4U height |
| Power supply |
115-230 VAC |
| Power consumption |
1000 VA max |
| Temperature |
0 to 40 deg C |
| Humidity |
10-90% Non-Condensing |
| Dimensions (Voice-Net Thirty) |
W: 200mm D: 500mm H: 420mm |
| Dimensions (Voice-Net Node & Pro) |
W: 430mm D: 530mm H: 180mm, 4U |
| Weight (Voice-Net Thirty) |
13 kg |
| Weight (Voice-Net Node & Pro) |
22 kg |
| UPS |
Not included as standard |
| |
|
| Network |
|
| Operating System Transaction store |
Microsoft Windows 2008 server. SQL Server Database |
| Operating System (Voice-Net Node) |
Microsoft Windows 7 Professional or 2008 server |
| |
|
| Domain |
Member of the client domain |
| Time synchronisation |
is strongly recommended |
| |
NTP, Microsoft domain, PBX |
| |
(for CDR matching only) |
| Shares |
A share must be accessed |
| |
by Replay Centres |
| Remote monitoring |
Internal and External email alerting |
| |
TCP port 9134 |
| Remote access |
Logmein |
| Virus protection |
Not included as standard |
| |
|
| Approvals |
|
| Electrical |
CE marked |
| |
|
| Options (Pro-R and Node) |
|
| Power Supply |
Dual hot swap |
| Hard Disk |
RAID-1 to 6 mirrored |
Find out more about market leading solutions provided by Smartcall regarding call recording.
