Telephone recording equipment does not have to be costly, neither does it have to be complicated but it does pay to do your research before you go for the first to catch your eye. You need to be sure that the type of telephone recording equipment you choose is fit for purpose and works in conjunction with legislation relevant when recording conversations over the phone that include personal and financial details.
FCA Approved Technology
The FCA aim to regulate financial firms that provide services to consumers and maintains the integrity of the UK’s financial market. They focus on the regulation of conduct by both retail and wholesale financial firms. Smartall FCA telephone recording solution has been manufactured to meet all of the regulatory requirements published by the FCA which allows you to meet the 6 month retention period of recorded calls with our flexible archive.
Our telephone recording products have a 256-bit encryption and tamper proofing applied to all recorded calls, and Smartcall offer a range of back-up and long term storage options with a secure password protected and roles based access regime. Learn more about FCA compliant call recording.
Telephone Recording Equipment to Fit your Business
Whether you are a large business or a small developing one, having voice recorder software in place presents a multitude of benefits. Refined and developed over 10 years, SMARTCALL Voice-Net call recording products are at the forefront of call recording equipment technology design. We regularly update our software and provide these updates free for our customers; this ensures our software is future proof and up to date.
The OneView search and replay tool is easy to navigate and allows you to retrieve your recordings and access playback options easily and without delay. Our software offers you heightened security where your recordings are concerned as all recordings are encrypted and access to recordings can be restricted and only those authorised by the administrator will have the ability to access them. See more of our call recording software solutions.
Request a Call Back
To take advantage of the telephone recording solutions Smartcall has to offer you can give us a call on 01753 837714 and one of our knowledgeable members of staff will be happy to answer any questions you might have.
Go online for more information regarding call recorders from Smartcall.