FCA stands for Financial Conduct Authority, which is a regulatory body in the UK that acts as a successor for the Financial Service Authority (previously FSA). The FCA aim to regulate financial firms that provide services to consumers and maintains the integrity of the UK’s financial market. The FCA focus on the regulation of conduct by both retail and wholesale financial firms. SMARTCALL FCA telephone recording solution has been manufactured to meet all of the regulatory requirements published by the FCA. SMARTCALL FCA telephone recording allows you to meet the 6 month retention period of recorded calls, with our flexible archive. SMARTCALL telephone recording has a 256-bit encryption and tamper proofing applied to all recorded calls. We offer a range of back-up and long term storage options with a secure password protected and roles based access regime. SMARTCALL FCA telephone recording solutions provide a range of features to support FCA rules and regulations.
PCI Compliant Call Recording
The Payment Card Industry (PCI) is a proprietary information security standard for all organisations that deal with cardholder information. The standard was created to increase controls regarding cardholder data to reduce any credit card fraud due to exposure of private and confidential information. SMARTCALL PCI compliant call recording provides a host of options enabling you to ‘mute’ or ‘pause’ call recordings, allowing PCI regulations to be met. SMARTCALL PCI compliant recording solutions provide a broad range of features to enable PCI regulated organisations to achieve and maintain their compliance with their rules and regulations.
For Further Information
If you require further information why not take a look at PCI compliance call recording?
Alternatively, take a closer look at our easy to install SIP call recording.
If you would prefer to speak directly to one of our SMARTCALL team members, then call us today on 01753 837 714.