SIP recording is rapidly taking over from traditional phone lines as a way of bringing down costs whilst offering effective communications and providing a better service for customers. But what exactly is SIP and what are the advantages over a normal PBX system?
SIP stands for Session Initiation Protocol. Without getting too bogged down in the technical jargon, SIP is basically a method of controlling communications such as voice and video data using the internet instead of traditional phone lines. You may have heard of VoIP communications. SIP is the main protocol (or language) used for this type of data transfer. A SIP trunk is a direct connection between your company and an ITSP or internet telephony service provider.
How SIP can benefit your business
SIP recording offers businesses massive reductions in costs, where you can save up to 50% on the price you pay for data communications. Calls between SIP users on the same network are entirely free, with no call charges or restrictions, even on an international basis from one country to another. The call rates
SIP trunking can also be used to carry instant messages, multimedia conferences, user presence information, emergency call location details and other real-time VoIP services. With SIP call recording you can attach information and files to calls as you would with an email.
Automated processes can be triggered based on call outcomes, so you can send invoices and emails to customers with minimal human input. The system can be set up to handle this automatically depending on how the call is logged, cutting down on costs and working hours, freeing up more time and resources for your business.
SIP makes your business agile and flexible
Using SIP call recording means creating a more flexible and dynamic working environment that can easily be upgraded or expanded, in line with the changing needs of your business. As there are no fixed phone lines to move or install there is much less cost and hassle involved with moving offices. You can even relocate and set up shop in a new country as simply as installing new software.
SIP for Startups
SIP is the ideal solution for startup companies looking to get off the ground and running with no unnecessary delays or hassle. Unlike PBX systems, with SIP you can get a new business number instantly, whereas it would normally take some time for this service with a fixed line. Also, with a traditional phone line you would have to wait for between 6 – 8 weeks for installation to be completed. With SIP there is no infrastructure to set up and no phone lines to install, so you are ready to start trading from day one.
Contact Smartcall
For more information on SIP call recording and how this method of communication can benefit your business then contact our in-house SIP call recording specialists who would be more than happy to answer any queries you may have.
Increase your businesses’ telephony system efficiency with Smartcall call recording.