Everyone can appreciate a user friendly smooth running system which exactly what SMARTCALL offer with the OneView interface incorporated with all of our phone recording software solutions. The same can now be said for the SMARTCALL homepage. The SMARTCALL website whilst appropriate for its time was well overdue a revamp to ensure that it reflects the quality of the call recording solutions we offer.
Cost Effective and Future Proof Software
To ensure that the phone recording software we offer does not become outdated we periodically provide all of our customers with free software updates in order to keep their system up to date and future proof. This is part of our free update policy and is just one of the benefits of SMARTCALL phone recording software.
Designed to work with all telephony, CRM and CTI products, phone recording software from SMARTCALL can record on all types of telephony interfaces which includes VoIP telephony, trunks, analogue or digital extensions and mobile phones.
Phone Recording Software that Includes Intuitive User Interface OneView
The primary user interface for all SMARTCALL phone recording software is known as OneView. This interface runs in a browser and is designed with the user in mind. OneView is easy to use and users can easily navigate and use the search and replay without prior in depth training. All recording are 256 bit encrypted this ensures that data is secure and that stringent Data Protection regulations are adhered to. This interface uses Roles Based Security which applies restrictions to those who have access to the recordings. An administrator can set these restrictions allowing only authorised personnel to listen to these. An audit trail logs all user and administrator activities.
Enhance your Business Accuracy and Efficiency
If you are interested in enhancing your business with phone recording software and enjoy an excellent return on your investment contact SMARTCALL. Our approachable customer services team are committed to providing support and providing you with the answers to any questions you might have. We understand that good customer service is important in order to provide an all round premium quality service. If you choose call recording solutions from SMARTCALL you can be confident that you will receive excellent follow up support. If any issues that arise concerning your equipment, our telephone recording software engineers will provide a prompt response and rectify this with as little delay as possible. In some cases this can even be done remotely for further efficiency.
Contact the SMARTCALL Customer Services Team
Whether you’re a small or large business across multiple sites, our phone recording software is ideal solution if you are looking to enhance productivity; accuracy and your company’s customer service that includes easy compliance will all relevant legislation according to the FCA and PCI SSC. Contact the team at SMARTCALL on 01753 837703 or simply fill out the contact form featured on our website.